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There Is Courier Shipping for doorstep delivery and In Store Pickup. Free shipping is available for orders above AED 300.
Free shipping is available for all orders above AED 300. We charge AED 25 for order value less than AED 300.
If the payment goes smooth you will get your package within 2-5 working days maximum.
You can easily enter your orders details in the link
You can choose the items that you want, add it to your cart and then go to my cart, checkout, fill in the necessary information and choose your payment method and proceed.
Well it's better to register with us in order to track orders and get any updates, but you can order without registering.
If you choose Express delivery, you’ll receive your order within 24 hours. Click here to learn more.
It takes 2 – 5 business days to deliver the order within UAE
No. Currently we do not deliver outside the UAE.
However, you may get in touch with our call center on +971 4 2946116 / +971 4 2506464 for any specific requirement. We will offer assistance to you based on the availability of the product and delivery feasibility outside the UAE.
All products sold on www.awpro.tv are available for home delivery or Store Pickup.
No. Delivery areas are limited to City limits only. Click here to see the areas NOT covered under our delivery team.
Pay Now – Debit/Credit Card Payment.
Cash on Delivery. Read the terms & conditions here
Payment methods may vary, but typically include credit cards, online payment platforms and bank transfers. Check their website for accepted payment options.
Standard 7 Day return policy applies
Our hassle free return policy allows you easy access to our customer care and call center for processing your returns.
The below are the options to return the product:
Visit the customer care department at any of our store locations
Call our call center on +971 4 2946116 / +971 4 2506464 for arranging a pickup
Warranty policies may vary by product and location. It's advisable to check the specific warranty terms for the product you purchase here.
You may cancel the order until before the order has been dispatched by calling our call center on +971 4 2946116 / +971 4 2506464 or writing to us at Sales@awpro.tv
Cancellations after dispatching the order is not possible. However, you may choose to return the product based on our hassle free Return Policy.
Awpro provides a diverse range of products, including cameras, audio equipment, lighting solutions and professional gear used in photography, videography and broadcasting.
Awpro products can be purchased through their official website, authorized dealers or through online and physical Awpro stores.
Yes, Awpro products are designed to meet the needs of both beginners and industry professionals with options available for various skill levels.
Yes, Awpro typically provides technical support and customer service to assist customers with product inquiries, troubleshooting and after-sales support.
You should contact our office during the working hours at +971 4 2946116 / +971 4 2506464
Awpro may be involved in industry events, workshops and sponsorships. Check our website or social media channels for updates on their community involvement.
Yes, Awpro often provides user manuals and tutorials on our website or through their customer support channels to help customers make the most of their equipment.
Keep an eye on Awpro's website and social media channels for information on upcoming product releases and special promotions.
Some Awpro stores and dealers may offer product demonstrations and workshops to help customers learn how to use their equipment effectively.
Awpro Care is our customer support initiative designed to provide comprehensive assistance and support for our products and services.
You can reach Awpro Care through the Contact Us page on our website. Our customer support team is also available via phone at +971 4 2946116 / +971 4 2506464
Awpro Care provides services such as repairing your camera, lenses, lights and also more like technical support, product information, warranty assistance and personalized guidance for using our products effectively.
Log in to your account and visit the Account Settings section to update your personal information.
Yes, join our Community Forum to connect with other Awpro users, share experiences and get expert advice.
Absolutely! Reach out to Awpro Care for assistance with customizing and optimizing your Awpro products to suit your needs.
ExcellentBased on 352 reviewsVinay KumarFriendly staff and a one stop store for all camera gears and accessories.Nkats RaynzThank you suleman bin Ali for your good service I will recommend all my friends to visit your store and meet you thanks again and you are the best. CheersRami SamourVery good company, deliver same day..aljon mallariAccommodating and easy transaction with them.Shehara RizlyOur Salesperson Basith made it a very pleasant experience as we wanted a good deal on a new video camera. He continued to help us get a good price on XA60 Canon video camera. The speedy response to all our queries and ensuring our experience was good, Abdulbasith really made us purchase more than just a camera but some accessories too.Mariam Alkaabiقبل امس طلبت المغرب و امس وصلت التوصيل سريييع ، انا البموظف طرشلي كل المعلومات الي احتاجهم وطرشلي لنك للدفع كلشي كان بسهوله!! مابطلتها بس حبيييييت الحجم والعرض كنت طالبه بلاكقراوند ما شاء الله🤩Eric BurgyVery good shop and good guys !Steven CheakAmazing professionalism. So impressedSaoirse ArtThank you for the great service.. i ordered twice already to AWPRO BR 1 , just the second order delivery was a bit late but it was okay, good thing im not in a hurry. Thanks to Mohamad Emad to make my order and delivery possible.. Keep up the Good work guys! Thank you Instagram : Saoirseart.portraits Thank you!OMEGA FILM MediaExcellent and speedy service, very good deal, special thanks to Emad for making everything smooth. Highly recommend.