Invoice Terms and Conditions
- Payee Information: Cheque to be made in favor of AL WESAM PRO VIDEO AND PHOTO EQUIPMENT CO LLC.
- Payment Terms: Payment: COD/CDC/PDC/BT or as per Commercial Contract Sign between both the parties.
- Warranty Policy: Warranty: One Year for all the products of AWPRO & for Back to Back Products. Warranty is purely responsibility of manufacturer (subject to Prior approval).
- Damaged Goods Reporting: Any purchase products found Dead on arrival or also broken upon unboxing should be report. To the place of purchase within 12 to 24 hrs from the time of invoice.
- Warranty Jurisdiction & Lead Time: All warranty claims are applicable in Dubai. Also U.A.E Warranty items lead time for repair or replacement is 2 to 8 weeks from date of manufacture approval.
- Exchanges & Returns: Exchanges can only be made if the goods are receive damage. Or any missing item within 2 days of purchase with the original sales receipt. The goods and packing must be in the same condition as sold (NO REFUNDS WILL BE GIVEN).
- Restocking Fee: Any goods order in error by the customer or also goods the customer wishes to return are subject to a restocking fee of 25% of the original invoice value of the goods.
- Special-Order Items: All items listed in this quotation/pro-forma are special-order items procured specifically against the customer's confirmed purchase order. Accordingly, the customer assumes full responsibility for these items. Returns, cancellations, or refunds will not be accepted under any circumstances.
- Delivery Requirements: Customer will have to take the delivery of the item within 15 days from the date of written intimation about the availability of items. Falling which AWPRO reserve the rights to forfeit the advance and also cancel the order.
- Incomplete Funds: In the event of funds receive by our bank is also less than the expect amount. The goods shall not be release until the also same has been receive as complete.
- Taxes: Buyer shall be liable for any additional taxes due for your specific country.
- Ownership of Goods: The above goods remain the property of seller until full payment receive.
- Acceptance of Terms: AWPRO will consider the buyer has accept all the above terms & also condition before placing the order.
