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AWPRO Warranty Policy

Coverage: Awpro warranty policy ensures that your product is protect against any defects in material, design and/or workmanship after purchase of the product.

Authorized Repairs: Also on selected products warranty repairs will be carried out at Awpro’s authorize service centers.

Exclusions & Limitations: Awpro warranty policy is not applicable to cases other than defects in material, design and/or workmanship.

Obligation Limits: Warranty obligations are limit to repairing of defective product. Or also refunding the amount of the purchased product (such a decision at the product Seller’s discretion).

Product Eligibility: Not all products are covered by the warranty, always also check the product listing to know if it includes warranty benefits.

UAE Warranty Period: In cases where Awpro warranty policy are consider a twelve (12) month warranty will be provided for eligible items purchased within UAE.

Repairs & Extensions: Repair or replacement also under the terms of a warranty does not provide a right to extension or renewal of the warranty period.

Manufacturer Terms: Warranty terms are in accordance with the device manufacturer.

Unrepairable Items: In the event that your product cannot be repaire but is still under the manufacturer’s warranty. Also we’ll issue a replacement or, if a replacement isn’t available, you’ll be refund in full.*Protected during the Awpro warranty policy period

Consent for Repair: By submitting your product for repair, you consent to Awpro and/or a third party repairing your product.

Data Usage: And also you provide permission for your contact details to be use in connection with the repair service.

Further Details: For further details relating to warranties, please see the Terms of Sale locate on the website.

About Replacements

  1. Online Returns: You can replace an eligible item through our Online Returns Center.
  2. Damaged/Wrong Items: Did you receive a damage, defective or wrong item sell by Awpro and also want to replace it with the same item?
  3. Missing Items: Is your order missing an item or part and you want a refund or replacement?
  4. Policy Reference: Check our Return Policy page for info

Replacement Criteria

  • The item being replace must meet the following criteria:
  • Shipped to a delivery within United Arab Emirates
  • Shipped and sold by Awpro
  • Not an Add-On item
  • Wasn’t purchased with a promotion (except for free shipping promotions).

Note: In most cases, you are require to return the original item receive for a Replacement. You’ll need to return the original item within the state return window to avoid being charge for both the original and replaced items.

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Authorized Dealer UAE warranty