Invoice Terms & Conditions

  1. Cheque to be made in favor of AL WESAM PRO VIDEO AND PHOTO EQUIPMENT CO LLC.
  2. Payment: COD/CDC/PDC/BT or as per Commercial Contract Signed between both the parties.
  3. Warranty: One Year for all the products of AWPRO & for Back to Back Products Warranty is purely responsibility of manufacturer (subject to Prior approval)
  4. Any purchased products found Dead on arrival or broken upon unboxing should be reported to the place of purchase within 12 to 24 hrs from the time of invoice.
  5. All warranty claims are applicable in Dubai, U.A.E Warranty items lead time for repair or replacement is 2 to 8 weeks from date of manufacture approval.
  6. Exchanges can only be made if the goods are received damaged or any missing item within 2 days of purchase with the original sales receipt. The goods and packing must be in the same condition as sold (NO REFUNDS WILL BE GIVEN)
  7. Any goods ordered in error by the customer or goods the customer wishes to return are subject to a restocking fee of AED 1,000 or 25% of the original invoice value of the goods (whichever is the higher amount).
  8. Customer will have to take the delivery of the item within 15 days from the date of written intimation about the availability of items, falling which AWPRO reserve the rights to forfeit the advance and cancel the order.
  9. In the event of funds received by our bank is less than the expected amount, the goods shall not be released until the same has been received as complete.
  10. Buyer shall be liable for any additional taxes due for your specific country.
  11. The above goods remain the property of seller until full payment received.
  12. AWPRO will consider the buyer has accepted all the above terms & condition before placing the order.

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